Problem Steps Recorder - Windows 7 Tech Support

Are you facing any issue with windows 7 repeatedly and would like to submit this bug to the Microsoft Tech support then try to use psr (Problem Step Recorder ) .

Problem Step Recorder - records a series of snapshot and then customize those with your notes to describe the kind of issue you are facing with Windows 7.

How to Use Problem Steps Recorder

Win + R or Start button > Search programs and files
Type "psr" without quotes and press enter
Problem Steps Recorder application will start
Click the Record button to begin the process and then show the error with mouse click because each click will create a snapshot.
Add Comment if you have notes for full description
Stop the record button once you complete the bug issue
Save the file (Will be compressed in zip format)
If you open the zipped file you will be seeing a complete web page with series of snapshots and comments
Now attach this as email attachment and send it to Tech support

Comments

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